Overview
Just Simple PC’s, a locally owned computer repair service in Mechanicsburg, PA, that serves businesses and individuals with convenient on-site support for their personal devices and pickup/drop-off options for new, repaired, and used products.
The redesign focused on improving outdated navigation, simplifying service access, and clarifying calls to action, making it easier for users to book services and explore offerings. These updates aim to enhance user experience, drive engagement, and boost customer satisfaction.
Project Details
Problems with the Initial Interface
Design Approach & Strategy
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UI/UX Enhancements:
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Developed a modern, intuitive interface for easy navigation and interaction. ​
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Prioritized ease of access to key website sections (Product Details, Booking, Services, etc.)
2. Functionality Improvements:
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Integrated tools for booking services and viewing product details in real-time.
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Enabled customers to perform tasks online, reducing reliance on phone calls or in-person visits.
3. Stakeholder Collaboration:
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Incorporated feedback from the business owner (Jose Alvarez) to align the redesign with Just Simple PCs' operational goals.
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Ensured the design facilitated both user engagement and backend efficiency through seamless database integration.
Key Design Enhancements
​ 1. Mobile Optimization:
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Fully optimized the site for mobile devices, ensuring a consistent experience across all platforms.
2. Enhanced Product Presentation:
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Added detailed descriptions and real-time inventory updates through Wix's integrated database.
3. Service Scheduling:
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Introduced an online booking system.
4. Performance Optimization:
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Improved site load speed and responsiveness for a smoother browsing experience.
5. Visual Design Update:
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Revamped the site's color scheme, typography, and overall aesthetics for a modern, professional look.
UI & Functionality Implementation
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Database Integration:
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Used Wix's Database for real-time inventory management and customer data storage.
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Enabled effortless updates to product information.
2. Booking System:
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Integrated a scheduling feature that allows customers to book services directly from the website, improving user convenience.
3. E-Commerce & Product pages:
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Designed product pages with detailed descriptions, high-quality images, and real-time stock updates for an informed shopping experience.
Prototype Site Pages
The new site wireframe presents a streamlined, modern layout with clear sections for products, services, and customer interaction. Features such as the booking system and product updates are easily accessible, improving both usability and functionality. Click photo to zoom in:
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Final Design Results
Enhanced User Experience
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Modern
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Seamless Navigation
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Faster Loading Times
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Simplified Booking Service
Operational Efficiency
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Updated Inventory Management
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Updated Service Scheduling
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Reduced Manual Labor
User Satisfaction
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Increased Professionalism
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Ease of Use
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Higher Engagement
Appendix
The purpose of this appendix is to display some of the issues the initial website was facing in reference to the problem statements. The original website featured a cluttered layout with minimal user engagement features and no system for online appointments, product database storage, or real-time updates.
Appendix A - Original Just Simple PCs Site Pages
